TERMS & CONDITIONS

Welcome to  Our SafeZone Energy & Automations. These Terms & Conditions (“Terms”) govern your access to and use of www.safezone.ind.in, including our products, services, website content, and customer support.

By using our website or engaging with our services, you agree to comply with these Terms. If you do not agree, please discontinue use of the website.


1. About SafeZone Energy & Automations

SafeZone Energy & Automations provides engineering products, automation solutions, renewable energy systems, and technical services including:

  • Solar Power Systems

  • Solar Water Heaters

  • Solar Water Pumps

  • Water Treatment Plants

  • Home Automation Systems

  • Entrance & Gate Automation

  • CCTV Surveillance Systems

  • Fire Safety Equipment

  • UPS & Battery Solutions

  • Installation Services

  • Annual Maintenance Contracts (AMC)

  • Technical Consultation and Support

The information on this website is intended for general business and informational purposes.


2. Acceptance of Terms

By accessing this website, submitting enquiries, requesting quotations, purchasing products, or using our services, you confirm that you have read, understood, and accepted these Terms & Conditions.

SafeZone reserves the right to modify these Terms at any time without prior notice. The latest version will always be available on our website.


3. Website Usage

You agree to use this website only for lawful purposes.

You must not:

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Copy, reproduce, or distribute website content without permission.

  • Use automated tools to extract website data without authorization.

  • Submit false, misleading, or fraudulent enquiries.

  • Interfere with the operation or security of the website.

Violation of these Terms may result in suspension of access and legal action where appropriate.


4. Products and Services

SafeZone supplies products and services based on customer requirements and project specifications.

Product descriptions, specifications, images, and technical information are provided for general guidance and may change without prior notice.

Product availability is subject to manufacturer stock and supply conditions.


5. Quotations

All quotations issued by SafeZone:

  • Are valid only for the period stated in the quotation.

  • Are subject to product availability.

  • May change due to revisions in manufacturer pricing, taxes, import duties, freight charges, or currency fluctuations.

  • Do not constitute a binding agreement until accepted by both parties in writing.

SafeZone reserves the right to revise or withdraw quotations before acceptance.


6. Orders and Payments

Orders are confirmed only after written acceptance by SafeZone.

Customers agree to:

  • Provide accurate order information.

  • Make payments according to the agreed terms.

  • Comply with any advance payment requirements.

  • Pay applicable taxes and statutory charges unless otherwise agreed.

Failure to make timely payment may result in delays, suspension of services, or cancellation of the order.


7. Installation and Commissioning

Where installation or commissioning services are provided, the customer shall:

  • Ensure safe access to the installation site.

  • Provide required electrical, civil, or structural preparations.

  • Obtain all necessary approvals and permits.

  • Cooperate with SafeZone personnel during installation.

Installation schedules are subject to weather conditions, material availability, customer readiness, and other operational factors.


8. Annual Maintenance Contracts (AMC)

AMC services, where applicable, are governed by the terms specified in the respective maintenance agreement.

AMC coverage may include:

  • Preventive maintenance visits.

  • Inspection and testing.

  • Minor adjustments.

  • Technical support.

AMC does not generally cover damage resulting from misuse, accidents, natural disasters, unauthorized repairs, or modifications unless specifically stated.


9. Warranty

Warranty coverage is subject to the terms provided by the respective manufacturer or as specified in the quotation or agreement.

Warranty does not apply to:

  • Improper installation by unauthorized personnel.

  • Physical damage.

  • Negligence or misuse.

  • Normal wear and tear.

  • Unauthorized alterations or repairs.

  • Damage caused by natural disasters, fire, flooding, or electrical faults beyond specified operating conditions.

Customers must report warranty claims promptly with supporting purchase details.


10. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information.

  • Following installation and operating instructions.

  • Maintaining equipment as recommended.

  • Ensuring a safe working environment for installation personnel.

  • Reporting defects promptly.

  • Using products only for their intended purpose.

SafeZone is not responsible for issues arising from improper use or unauthorized modifications.


11. Intellectual Property

All content on this website, including:

  • Company name

  • Logo

  • Text

  • Product descriptions

  • Images

  • Graphics

  • Technical documents

  • Brochures

  • Catalogues

  • Software

  • Website design

is the intellectual property of SafeZone or its licensors and is protected under applicable copyright and intellectual property laws.

No content may be copied, reproduced, modified, published, or distributed without prior written permission.


12. Third-Party Brands

The website may reference products, trademarks, logos, or brand names owned by third-party manufacturers.

Such trademarks remain the property of their respective owners. Their appearance on this website does not imply ownership or endorsement beyond the business relationship.


13. Limitation of Liability

To the maximum extent permitted by applicable law, SafeZone shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:

  • Loss of profits.

  • Business interruption.

  • Data loss.

  • Production downtime.

  • Delays in project completion.

  • Loss arising from reliance on website information.

Our total liability for any claim relating to products or services shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim, unless otherwise required by law.


14. Force Majeure

SafeZone shall not be responsible for delays or failures caused by events beyond its reasonable control, including:

  • Natural disasters.

  • Floods.

  • Earthquakes.

  • Fire.

  • Pandemic or epidemic.

  • War or civil unrest.

  • Government restrictions.

  • Labour disputes.

  • Transportation disruptions.

  • Power failures.

  • Supplier shortages.

Performance obligations affected by such events will be suspended for the duration of the event.


15. Privacy

The collection, storage, and use of personal information are governed by our Privacy Policy.

By using this website or submitting your information, you consent to our handling of your personal information in accordance with the Privacy Policy.


16. External Links

Our website may include links to third-party websites for informational purposes.

SafeZone is not responsible for the content, privacy practices, security, or availability of external websites.

Accessing third-party websites is at your own risk.


17. Termination

We reserve the right to suspend or terminate access to the website or our services without prior notice if a user:

  • Violates these Terms.

  • Engages in fraudulent or unlawful activity.

  • Misuses the website or services.

  • Interferes with the security or operation of the website.

Termination does not affect any rights or obligations accrued before the termination date.


18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of our website shall be subject to the exclusive jurisdiction of the competent courts located in the jurisdiction where SafeZone Energy & Automations operates, unless otherwise required by applicable law.


19. Changes to These Terms

SafeZone may update these Terms & Conditions from time to time to reflect changes in our business, services, or legal requirements.

The updated version will be published on our website with the revised Effective Date. Continued use of the website after publication of changes constitutes acceptance of the revised Terms.


20. Contact Information

For any questions regarding these Terms & Conditions, our products, or our services, please contact:

SafeZone Energy & Automations

Website: www.safezone.ind.in

Email: info@safezone.ind.in

Phone: +91-99949 43024 

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (IST)


21. Entire Agreement

These Terms & Conditions constitute the entire agreement between SafeZone Energy & Automations and the user regarding the use of this website and supersede any previous understandings, communications, or agreements relating to the subject matter.

By continuing to use www.safezone.ind.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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